These Terms and Conditions (“Terms”) govern your access to and use of the Foursideofistanbul.com website (“Site”) and all related services, including but not limited to the booking and participation in sidecar motorcycle experiences in Istanbul (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Services.
Foursideofistanbul.com is operated by SUBROSA TURİZM DIŞ TİCARET LİMİTED ŞİRKETİ, a company registered in Türkiye, İstanbul, with its registered office at Alemdar, Molla Fenari Sk. No:4, 34110 Fatih/İstanbul.
•”Company,” “we,” “us,” or “our”: Refers to SUBROSA TURİZM DIŞ TİCARET LİMİTED ŞİRKETİ, the operator of Foursideofistanbul.com.
•”User,” “you,” or “your”: Refers to any individual or entity accessing or using our Services.
•”Services”: Refers to the Foursideofistanbul.com website, sidecar motorcycle rides, and all related offerings.
•”Site”: Refers to the website Foursideofistanbul.com.
•”Experiences/Rides”: Refers to any sidecar motorcycle rides/experiences offered and provided by the Company.
•”Booking”: Refers to the reservation and purchase of an Experience through the Site.
3.1. Eligibility: By using our Services, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction, and that you have the legal capacity to enter into a binding agreement. If you are a minor, you must have the permission of, and be directly supervised by, your parent or legal guardian to use the Services. Your parent or guardian must read and agree to these Legal Terms prior to your use of the Services.
3.2. Modifications to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.
3.3. Accuracy of Information: We strive to ensure that all information on the Site is accurate and up-to-date. However, we do not guarantee the completeness, reliability, or accuracy of any information provided. All content is provided for general information purposes only and does not constitute advice.
3.4. Prohibited Uses: You agree not to use the Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Services. Prohibited activities include, but are not limited to:* Engaging in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services.* Using the Services to transmit any unsolicited advertising or promotional material.* Attempting to gain unauthorized access to any portion or feature of the Services.* Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
4.1. Booking Confirmation: All bookings are subject to availability and confirmation. A booking is considered confirmed only when you receive a confirmation email from us.
4.2. Pricing and Payment: Prices for Experiences are listed on the Site and are subject to change without notice. All payments must be made in full at the time of booking, unless otherwise specified. We accept various payment methods as indicated on the Site. You agree to provide current, complete, and accurate purchase and account information for all bookings made via the Site.
4.3. Currency: All prices are displayed in Euros (€) unless otherwise stated.
5.1. Customer Cancellations: Experiences can be cancelled under last 48 hours before start and full refund will be provided to the customer if payment has made beforehand. All cancellation requests must be submitted in writing via email to [[email protected]].
5.2. Changes by Customer: Requests to change booking dates or times are subject to availability and may incur an administrative fee. Changes requested within [e.g., 48 hours] of the Ride departure may not be accommodated.
5.3. Cancellations by Company: We reserve the right to cancel or reschedule Tours due to unforeseen circumstances, including but not limited to adverse weather conditions, operational issues, or safety concerns. In such cases, you will be offered an alternative date or a full refund. We will not be liable for any additional costs or expenses incurred by you as a result of such cancellations or changes.
5.4. Refund Process: Refunds, where applicable, will be processed within the last 48 hours, to the original method of payment.
6.1. Health and Fitness: Participants must be in good physical health and able to safely ride in a sidecar motorcycle. We reserve the right to refuse participation to anyone we believe may pose a risk to themselves or others.
6.2. Age Restrictions: Children are welcome on our Tours, but specific age and height restrictions may apply for safety reasons. Minors must be accompanied by a parent or legal guardian.
6.3. Safety Briefing: All participants must attend and adhere to the safety briefing provided by our guides before the commencement of the Tour. Failure to comply with safety instructions may result in exclusion from the Tour without refund.
6.4. Personal Belongings: We are not responsible for any loss or damage to personal belongings during the Tour.
7.1. Site Content: All content on the Site, including text, graphics, logos, images, and software, is the property of SUBROSA TURİZM DIŞ TİCARET LİMİTED ŞİRKETİ or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.
7.2. User-Generated Content: If you submit any content (e.g., reviews, photos) to our Site or social media channels, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
8.1. “As Is” Basis: The Services are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.
8.2. Limitation of Liability: To the fullest extent permitted by applicable law, in no event shall Subrosa Turizm Limited Company, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
8.3. Indemnification: You agree to indemnify and hold harmless Subrosa Turizm Limited Company and its affiliates, officers, agents, and employees from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
Your use of our Services is also governed by our Privacy Policy, which is incorporated herein by reference. Please review our Privacy Policy at [Link to Privacy Policy] to understand our practices regarding the collection, use, and disclosure of your personal information.
10.1. Governing Law: These Terms shall be governed and construed in accordance with the laws of Türkiye, without regard to its conflict of law provisions.
10.2. Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof, shall be settled by arbitration in accordance with the rules of the Republic Of Türkiye. The language of the arbitration shall be English.
We are committed to upholding the principles outlined in the United Nations Guidelines for Consumer Protection (UNGCP), particularly those relevant to e-commerce and tourism services. Our practices aim to ensure:
•Protection of Consumers from Hazards: We prioritize the safety of our participants during tours.
•Promotion and Protection of the Economic Interests of Consumers: We strive for fair business practices, transparent pricing, and clear terms regarding bookings, cancellations, and refunds.
•Access of Consumers to Adequate Information: We aim to provide clear, accurate, and easily accessible information about our tours, prices, and terms.
•Consumer Education: We provide necessary safety briefings and information to ensure an informed experience.
•Effective Consumer Redress: We commit to fair and efficient mechanisms for resolving consumer disputes.
•Freedom to Form Consumer Associations: We respect the rights of consumers to organize and advocate for their interests.
12.1. Entire Agreement: These Terms constitute the entire agreement between you and SUBROSA TURİZM DIŞ TİCARET LİMİTED ŞİRKETİ regarding our Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
12.2. Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
12.3. Waiver: No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If you have any questions about these Terms, please contact us at:
Foursideofistanbul.comEmail: [email protected]
Phone: +90 552 181 5834
Address: Alemdar, Molla Fenari Sk. No:4, 34110 Fatih/İstanbul
Welcome to Foursideofistanbul.com! This Privacy Policy (“Policy”) describes how SUBROSA TURİZM DIŞ TİCARET LİMİTED ŞİRKETİ (“Company,” “we,” “us,” or “our”), the operator of Foursideofistanbul.com (“Site”), collects, uses, discloses, and protects your personal information when you access or use our Site and related services, including booking and participating in sidecar motorcycle experiences in Istanbul (collectively, the “Services”).
We are committed to protecting your privacy and handling your personal information in a transparent, fair, and lawful manner. This Policy is incorporated into our Terms and Conditions and complies with applicable data protection laws, including the Personal Data Protection Law No. 6698 (KVKK) in Türkiye, as well as principles from the United Nations Guidelines for Consumer Protection (UNGCP). As the data controller under KVKK, we ensure explicit consent is obtained where required, and we process data only for legitimate purposes. By using our Services, you consent to the practices described in this Policy.
If you do not agree with this Policy, please do not access or use our Services.
We collect various types of information to provide and improve our Services. This may include:
Contact Information: Name, email address, phone number, and mailing address.
Booking and Payment Information: Details related to your experience reservations, such as dates, number of participants, special requests, payment method details (e.g., credit card number, expiration date, and billing address), and transaction history.
Identification Information: For verification purposes, we may collect government-issued ID details if required for experiences or legal compliance.
Health and Safety Information: Basic health details (e.g., fitness level or medical conditions) if voluntarily provided to ensure safe participation in rides, as outlined in our Terms.
User-Generated Content: Reviews, photos, feedback, or other content you submit to the Site or our social media channels.
Device and Usage Information: IP address, browser type, operating system, device identifiers, pages visited, time and date of access, and referral sources.
Cookies and Tracking Data: Information collected via cookies, web beacons, and similar technologies (see Section 8 for details).
Aggregated Data: Anonymous or aggregated statistics derived from user interactions, which do not identify individuals.
We only collect information that is necessary for providing our Services or as required by law, in line with KVKK principles of data minimization.
We collect information in the following ways:
Directly from You: When you create an account, make a booking, submit a contact form, participate in an experience, provide feedback, or communicate with us via email, phone, or chat.
Automatically: Through your use of the Site, such as via cookies, server logs, and analytics tools.
From Third Parties: From payment processors, analytics providers (e.g., Google Analytics), or social media platforms if you interact with our content there. We may also receive information from partners or affiliates involved in experience operations.
Under KVKK, we obtain explicit consent for sensitive data processing (e.g., health information) and inform you of the purposes at the time of collection.
We use your information for legitimate business purposes, including:
Providing Services: To process bookings, confirm reservations, send confirmation emails, manage payments, and facilitate participation in experiences.
Customer Support: To respond to inquiries, resolve issues, and provide safety briefings or updates.
Improving Services: To analyze usage patterns, enhance the Site, develop new experiences, and personalize your experience (e.g., recommending rides based on past bookings).
Marketing and Communications: To send promotional emails, newsletters, or offers about our Services (with your explicit consent under KVKK where required). You can opt out at any time.
Safety and Compliance: To ensure participant safety, verify eligibility, comply with legal obligations (e.g., tax reporting under Turkish law), and prevent fraud or prohibited activities as outlined in our Terms.
User-Generated Content: To display reviews or photos you submit, with your implied consent through submission.
Analytics and Research: To generate aggregated insights for internal business purposes.
We process your information based on your explicit consent, contractual necessity (e.g., for bookings), legal obligations (e.g., KVKK compliance), or our legitimate interests (e.g., improving security). Processing aligns with UNGCP principles for consumer protection and education.
We do not sell your personal information. We may share it in limited circumstances:
Service Providers: With trusted third parties who assist us in operating the Site and Services, such as payment processors, hosting providers, email services, or experience guides. These providers are contractually obligated to protect your information and use it only for the purposes we specify, in compliance with KVKK.
Legal Requirements: If required by law, subpoena, court order, or government authority (e.g., under KVKK or Turkish regulations), or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided.
With Your Consent: For any other purpose with your explicit permission.
We ensure that any sharing complies with KVKK (e.g., adequacy decisions for international transfers) and UNGCP principles on data protection.
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption for payment data, secure servers, and access controls, as required by KVKK.
However, no system is completely secure. We commit to notifying you and the Personal Data Protection Board (KVKK authority) of any data breaches within 72 hours, as mandated by law.
Under KVKK and applicable laws, you have rights regarding your personal information, including:
Access: Request details on whether your data is processed and obtain a copy.
Correction: Update inaccurate or incomplete information.
Deletion: Request erasure of your data (subject to legal retention obligations).
Restriction/Objection: Restrict processing or object to it for marketing, legitimate interests, or automated decisions.
Portability: Receive your data in a structured, machine-readable format.
Withdrawal of Consent: Revoke consent at any time, without affecting prior processing.
Complaint: Lodge a complaint with the Personal Data Protection Board in Türkiye.
To exercise these rights, contact us using the details in Section 12. We will respond within 30 days, free of charge (unless requests are excessive).
We use cookies and similar technologies to enhance your experience, analyze traffic, and deliver personalized content. Types include:
Essential Cookies: Necessary for Site functionality (e.g., session management).
Analytics Cookies: To track usage and improve performance.
Marketing Cookies: To show relevant ads.
You can manage cookies via your browser settings or by contacting us. We obtain consent for non-essential cookies in line with KVKK. Disabling cookies may limit Site functionality.
Our Services are not intended for children under 18 without parental supervision, as stated in our Terms. We do not knowingly collect personal information from children under 16 without explicit parental consent, per KVKK. If we learn of such collection, we will delete it promptly.
Your data is primarily processed in Türkiye. If transferred outside (e.g., to EU-based providers), we ensure adequate protections under KVKK, such as standard contractual clauses or Board-approved mechanisms.
We may update this Policy to reflect changes in our practices or legal requirements (e.g., KVKK amendments). Material changes will be notified via email or Site notice at least 30 days in advance. Continued use of Services after changes constitutes acceptance.
If you have questions about this Policy or your data, contact our Data Protection Officer at:
SUBROSA TURİZM DIŞ TİCARET LİMİTED ŞİRKETİEmail: [email protected]: +90 552 181 5834Address: Alemdar, Molla Fenari Sk. No:4, 34110 Fatih/İstanbul
We are committed to resolving privacy concerns promptly and fairly, in accordance with KVKK and UNGCP principles for effective consumer redress. For complaints, you may also contact the Personal Data Protection Board at https://www.kvkk.gov.tr.
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